Privacy Policy

Growth Matchmaker values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and share information when you use our platform, website, services, and related features. By accessing or using Growth Matchmaker, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal & Business Information

• Name, business name, and contact person details
• Mobile number and email address
• Business website and GST information (optional)
• Company profile details
• Industry and service preferences

Requirement & Service Information

• Project requirements, budget ranges, and timeline expectations
• Industry selections, service preferences, and experience requirements

Technical Information

• IP address, browser type, and device information
• Usage activity, cookies, and analytics data

2. How We Use Your Information

• Create and manage user accounts
• Match businesses with relevant service providers
• Make business requirements visible to matching providers through subscription-based platform features
• Process subscription payments for platform access
• Improve platform functionality and user experience
• Verify users and reduce fraudulent activity
• Provide customer support
• Send platform notifications and updates
• Maintain platform quality and trust

3. Requirement Visibility & Subscription-Based Access

By submitting a business requirement on Growth Matchmaker, businesses provide explicit consent that their submitted information — including business details, project requirements, and contact information — will be made visible to relevant verified service providers as part of the platform's subscription-based discovery features.

Growth Matchmaker provides verified service providers with subscription-based access to view requirement details that match their profile and matching criteria. Requirement information may remain visible until:

• The business marks the requirement as "Solved" or "Closed"
• The requirement expires
• The platform removes the requirement from active circulation

Once a requirement is closed, visibility to new providers stops, no additional providers receive access, and requirement visibility may be restricted.

4. Payments & Transaction Data

Payments on the platform are processed through secure third-party payment gateways. Growth Matchmaker does not directly store full payment card or banking details on its servers. Payment providers may collect and process transaction-related information according to their own privacy policies.

5. Verification Systems

To improve trust and reduce fake activity, we may use:

• Mobile OTP verification
• Email verification
• Manual review processes
• Optional business verification methods

Verification information may be used internally to maintain platform safety and quality.

6. Cookies & Analytics

We may use cookies, analytics tools, and similar technologies to improve website performance, understand user behavior, remember user preferences, and enhance security and platform functionality. Users may control cookie settings through their browser preferences.

7. Data Sharing

We do not sell personal user databases to third parties. However, information may be shared:

• With verified service providers as part of the platform's subscription-based discovery features
• With payment gateway providers
• With verification or security service providers
• When required by law or legal processes
• To protect platform rights, safety, and operations

8. Data Protection & Security

We take reasonable security measures to protect user information from unauthorized access, misuse, or disclosure. However, no digital platform or online transmission method can guarantee complete security. Users are responsible for maintaining the confidentiality of their account credentials.

9. Compliance with Applicable Law

Growth Matchmaker collects and processes personal and business data in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023. Businesses submitting requirements provide explicit, informed consent for their information to be made visible to verified service providers for the specific purpose of business matching, and may withdraw this consent at any time by closing their requirement or contacting support for data removal.

10. User Responsibilities

Users are responsible for:

• Providing accurate information
• Keeping account credentials secure
• Using platform information professionally and legally
• Avoiding misuse of information accessed through the platform

Unauthorized copying, scraping, or resale of platform data is prohibited.

11. Third-Party Services

Growth Matchmaker may use third-party services including payment gateways, analytics tools, email services, and authentication providers. These services may collect and process information according to their own policies.

12. Account Deletion & Data Removal

Users may request account closure or data removal by contacting platform support. Certain information may still be retained for legal compliance, fraud prevention, payment records, and platform security purposes.

13. Changes to This Privacy Policy

Growth Matchmaker may update this Privacy Policy from time to time. Updated versions become effective once published on the platform. Continued use of the platform after updates indicates acceptance of revised policies.

14. Contact Us

For questions regarding this Privacy Policy or data practices, users may contact us at growthmatchmaker@gmail.com or visit our Contact page.